Manroop Kaur
Union City, CA
(510) 714 - 6232 | [email protected]
Professional Summary
Motivated and dependable customer service professional with experience working in a fast-paced retail environment. Skilled in assisting customers, resolving concerns, multitasking, and collaborating with team members to provide a positive customer experience. Strong communication skills, attention to detail, and the ability to learn new systems quickly. Seeking a remote customer service or chat support position where I can contribute to a team while continuing to develop professionally.
Skills
- Customer Service
- Written & Verbal Communication
- Live Chat & Email Support
- Problem Solving
- Time Management
- Conflict Resolution
- Team Collaboration
- Attention to Detail
- Data Entry
- Microsoft Office & Google Workspace
- Adaptability
- Fast Learner
Experience
Target — Style Team Member
Union City, CA
2026
- Assisted guests with locating products and answering questions to ensure a positive shopping experience.
- Responded professionally to customer concerns and helped resolve issues efficiently.
- Maintained organization and presentation of sales floor areas in a fast-paced environment.
- Worked collaboratively with team members to meet daily goals and support store operations.
- Prioritized multiple tasks while maintaining accuracy and excellent customer service.
- Demonstrated reliability, punctuality, and strong communication skills.
Family Business Assistant
Manroop Trucking Inc.
Union City, CA
2018 – Present
- Assisted with administrative and organizational tasks to support daily business operations.
- Communicated professionally with customers and business contacts.
- Maintained records and handled basic data-entry tasks accurately.
- Helped manage schedules, paperwork, and operational needs.
- Demonstrated responsibility, attention to detail, and strong work ethic.
Education
James Logan High School
Union City, CA
High School Diploma (Expected May 2026 / Graduated 2026)
Additional Qualifications
- Comfortable working independently and remotely.
- Strong typing and computer navigation skills.
- Available for flexible scheduling, including evenings and weekends.
- Eager to learn new software and customer support platforms.